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Friday 13th November - IT issue

13 November 2026

Dear parents and carers,


We are currently experiencing a technical issue with Microsoft 365, which affects our email and some online systems. This is a wider service problem and we are working to keep disruption to a minimum.


All our School are open as normal today.

Lessons, registers and safeguarding arrangements are continuing as usual.


Please note:
• Please phone your school office for anything urgent, including absence reporting, changes to pick-up arrangements or medical information. Emails sent to the school may not reach us or be answered today.
• If your child is absent, please call the office rather than emailing.
• Some homework or online learning platforms may be temporarily unavailable. Teachers will explain what to do in class.
• Please don't send sensitive personal information by email until we confirm that the problem is fixed.


We will update you via [Arbor/ParentMail/website] as soon as we have more information. Thank you for your patience and understanding